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Return Policy and Breakages
We want you to be 100% satisfied with our service and merchandise. All of our items carry a 15-day money back guarantee as long as they are returned in the same mint condition as received. If you do not wish to keep the undefective item you must return it at your shipping expense for a refund of the purchase price (you get full credit for merchandise, but not shipping cost). Items returned after 20 days will be subject to a 25% restocking charge. Special order items are non returnable.
If an item arrives broken, we will be happy to replace the item at no cost to you. Please let us know immediately when an item has arrived broken, we need this information to properly make a claim with UPS. If too much time has alloted and the breakage has not been reported, we may be unable to claim, making it hard for us to provide you with a replacement. If you cannot let us know immediately, please contact us within 5 days of receiving the broken shipment. We can not accept in any way claims for breakage or shortage more than 15 days after the date of delivery.
We thank you for your cooperation!
Order Processing
Most orders are filled the next day and are shipped out using UPS to ensure prompt delivery. Express delivery see above for shipping costs. Once an order has been placed an e-mail confirmation will be sent out, including a link were you can go and check the status of your order at anytime. Another e-mail status will be sent when your order is shipped. You can also call us toll free to check the status of an order.
Contact information:
David Blair Designs, Inc.
17714 Vanowen Street
Reseda, Ca 91335
1-877-708-3401
Gift Wrap
If you wish your item gift wrapped, please indicate so on the comments form. We are happy to wrap your purchase in our signature wrap and enclose a gift card free of charge if the ordered item is being sent directly from our store. Some drop ship items can not be gift wrapped, we will enclose a gift card if this is the case.
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